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EA is investigating reports of FIFA Ultimate Team trader accounts getting hacked and being cleaned out. The perpetrators appear to be using a form of identity theft to trick EA staff into giving up email addresses and password reset links via live chat. Up to 100 reports from affected users have been filed so far.
One user going by the name FUT Donkey said they are going to pursue legal action against EA for breaching data protection laws, claiming EA reps gave a random person information about the account, granting them access.
I told EA live chat 2 times to add notes to my account to put that my account was being targeted by hackers and to not change any details, and they still did it. Nothing more I could have done and tbh I shouldn’t have to do anything. It is basic security, disgusting stuff.— FUT Donkey (@FUTDonkey)...
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