Internet monitoring tool.

[Stoly]

So, I've been having cuts in the internet service. Like 2 or 3 times a day, they are usually short, like 1 minute tops, but sometimes longer like 20 min.

Is there a free tool to monitor my internet connection so I can show it to my ISP?

 

[Skillz]

Realistically, no. They wont care. You'll likely need to figure it out on your own.

First place I would start is your modem.

Cable Internet?
Fiber Internet?
Satellite Internet?
Cell tower Internet?

 

[Brian_B]

My starlink drops constantly. I mean - it’s kinda expected so I don’t really complain. But unless the outage is on the national news the Starlink app always shows 99.98% uptime with super low average latency that I never see in actual use and no outages reported

 

[Stoly]

Realistically, no. They wont care. You'll likely need to figure it out on your own.

First place I would start is your modem.

Cable Internet?
Fiber Internet?
Satellite Internet?
Cell tower Internet?

Fiber, ISP already replaced the modem, I live in an apartment building and AFIAK the problem is general, it started about a month ago when there was an car accident and a pole went down. So no internet for about a day till they fixed it. Soon after that, intermittence.

 

[Brian_B]

You could just ping and send the output to a text file. Ping defaults to once per second - choose a good reliable target (like Google or YouTube, or better yet - direct to their IP to bypass the DNS resolution). Then you will have timestamps that show time and duration for the blips

Still will be an uphill struggle with the ISP but once you start collecting documentation usually they start taking you more seriously